The Importance of People Skills in Accounting
The business world often measures success in metrics, but the importance of people skills is frequently overlooked in accounting. CFOs are taking on human capital management in order to leverage companies’ main objectives. Making a connection between other leaders and CFOs could mean a huge change in productivity on both ends. Taking the time to explain each other’s languages could take work off of both parties’ plates. Here are a few solutions…
1.) Regular meetings with departmental leaders
Accountants are known for speaking metrics, where other departments may not see everything in the same qualitative lens. Less work gets done when two parties are speaking two different languages. In order to accomplish any goals it’s important to have a better understanding of what both parties need to reach the end.
Regular meetings allow for setting the standards and also keeping up on incremental progress. Who is included in these meetings may vary from business to business, but it can improve any environment. Having a scheduled meeting time means also preparing to discuss key topics, this offers the opportunity for more input and well thought out decisions.
2. ) Creating an open door policy
People understand that business leaders are busy, but that could hinder key questions from getting asked or answered. Unanswered questions could lead to larger issues down the line, so being proactive is imperative.
By creating a set time of availability, employees can feel comfortable asking for guidance and CFOs can gain more insight on company concerns. Building these relationships is often difficult as CFOs run on a full schedule, which is what makes setting aside time to highlight these relationships so beneficial.
3.) Conveying the company culture
Work environments are changing rapidly, there is a spark in work-from-home, outsourcing tasks and freelancing. In this changing landscape, a CFO’s involvement is hugely important to the human capital of a business in order to meet the company’s objectives.
Connecting with the company culture gives insight into how the moving parts operate on a day to day basis. Having a strong grasp on the environment of employees will better serve human capital needs. While working with the changing job environment, it is important to also bridge relationships with departmental heads and possibly even senior management to ensure productivity and meet the goal metrics.